Transport Operations Supervisor

Purpose of the role

This pivotal role will supervise all transport activities to ensure that the delivery plan is completed in accordance with customers’ requirements, whilst optimising the company fleet and ensuring legal compliance.

Key Accountabilities

• Act as the focal point for all daily operational Transport issues.
• Monitor the performance of the company fleet, use Microlise to its optimum and challenge drivers where necessary.
• Monitor the performance of the sub-contractor fleet and raise any issues with the appropriate company.
• Document all changes to the Delivery Plan and produce an accurate Confirmed Delivery Plan which can be used for the purposes of driver’s pay and the confirmation of sub-contractors costs.
• Responding to customer enquiries, providing quotations and keeping them updated as to the progress of deliveries.
• Assist in the closing out job files by obtaining POD and any other required information (Purchase orders, SPTR references etc), and scanning documents onto the system.
• Authorise all company driver’s pay.
• Reviewing routes and suppliers to ensure transport is planned cost effectively and to maximise profitability.
• Producing weekly KPIs as directed by your Line Manager.
• Ensuring clear and accurate communication with all UK warehouse’s so they are aware of returns and outgoing loads and can plan manufacturing effectively.
• Ensure that the Fuel Management system is correctly used by all Site drivers
• Undertake all incident investigations and refer for disciplinary action where appropriate
• Provide a daily Operations Sheet to the Planners confirming holidays, sickness, rest days and vehicle availability.
• Provide an accurate Night Loader sheet for pre-loads and monitor the performance of the night loading operation.
• Ensure drivers are working within legislation requirements, including WTD, tachos.
• Ensure planning works in conjunction with maintenance for different vehicle types.
• Ensuring paperwork is filed accurately and in a timely manner.
• Managing priorities to achieve desired results and deadlines.
• Leading by example with a self-motivated, “can do” approach to achieving requirements & targets.
• Maintenance of system data and its integrity.
• Any other tasks deemed reasonable by Line Manger.